Return Policy

At Raber Global Supply LLC, we want you to be completely satisfied with your purchase. If you are not happy with an item, you may return it under the following conditions.

Eligibility for Returns
Items must be returned within 30 days of purchase in their original condition and packaging. Products that are damaged, used, or have missing parts cannot be accepted for return.

How to Return
To initiate a return, please contact our customer service team at any of our stores or through our website. We will guide you through the process and provide instructions for returning your item.

Refunds
Once the returned item is received and inspected, we will process a refund to your original payment method. Please allow 5–7 business days for the refund to appear in your account.

Exchanges
Exchanges are available for items of the same type and value, subject to availability.

Contact Us
If you have questions about a return or exchange, please contact us at:
Broadway Store: 1260 Broadway, San Francisco, CA 94109
Valencia Store: 1501 Valencia St, San Francisco, CA 94110
Emeryville Store: 1034 36th St, Emeryville, CA 94608
Alameda Store: 1433 High St, Alameda, CA 94501